Marketing Funnel
Also known as: Sales funnel, Conversion funnel
A marketing funnel is the journey a person takes from first discovering your brand to becoming a customer, usually framed as awareness, consideration, and decision stages.
The funnel captures a simple truth: many people enter at the top (awareness), fewer move to evaluating you (consideration), and fewer still actually buy (decision). Each stage needs different content and channels.
Top-of-funnel work — blog posts, social, SEO — builds reach and trust. Mid-funnel content like comparisons and case studies helps people evaluate you. Bottom-funnel assets like landing pages, offers and retargeting close the sale.
Mapping your marketing to the funnel shows you the gaps — lots of awareness but no follow-up, or strong closing pages with nothing feeding them. The goal is a balanced system where each stage feeds the next one.
Related terms
Conversion Rate
Conversion rate is the percentage of visitors who complete a desired action — a purchase, sign-up, or enquiry — out of everyone who had the chance to.
Customer Acquisition Cost (CAC)
CAC (Customer Acquisition Cost) is the total sales and marketing cost required to win one new paying customer over a given period.
Customer Lifetime Value (LTV)
LTV (Customer Lifetime Value) is the total profit a business can expect from a single customer across the entire relationship.
Retargeting
Retargeting is showing ads to people who have already visited your site or engaged with your brand, bringing them back to complete an action.
Landing Page
A landing page is a standalone page built around a single goal — usually capturing a lead or making a sale — that visitors 'land' on from an ad, email, or campaign.
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