WhatsApp Automation
In Gujarat, customers message on WhatsApp — and the business that replies first usually gets the order. We set up the WhatsApp Business API with instant replies, follow-up sequences and reminders, so every enquiry is answered immediately even when your team is busy, closed or asleep.
The enquiry came at 9pm. You replied at 11am.
Most lost leads are not lost on price. They are lost to waiting. Someone messages three businesses, one of them replies within a minute, and by the time the other two answer the next morning the decision has already been made.
Automation closes that gap. A useful reply the moment a message arrives, a few follow-ups if the person goes quiet, reminders before appointments, and one shared inbox so nothing sits unread on somebody's personal phone.
What we deliver
WhatsApp Business API setup
Official API access on your verified business number, including the green tick application where you qualify — not an unofficial tool that risks getting the number banned.
Instant replies and menus
Greetings, answers to the questions you get every day, price lists and catalogues — so most enquiries get what they need without anyone typing a word.
Follow-up sequences
Timed follow-ups for people who enquired and went quiet. These are the messages every business intends to send and almost never gets around to.
Shared team inbox and CRM link
Every conversation in one place your whole team can see, connected to your lead records, so nothing disappears when one person is on leave.
Our approach
Map the conversations
What people actually ask you, in what order, and exactly where the delays and drop-offs are happening today.
Set up the number
API access, business verification, message templates approved by Meta, and the menu and auto-replies built around your real questions.
Automate the follow-up
Sequences for enquiries, appointments and reminders, written to sound like your business rather than like a machine.
Connect and hand over
Team inbox, CRM connection and a short training session, so your staff can run it every day without depending on us.
The outcome
- Every enquiry answered within seconds, day or night
- Follow-ups that actually go out instead of being forgotten
- One shared inbox, so no enquiry sits unread on a personal phone
Frequently asked questions
How is this different from the free WhatsApp Business app?
The free app runs on one phone, with one person answering and only a basic away message. The API runs on your business number but can be used by your whole team at once, sends approved template messages, automates follow-ups and connects to your CRM. The moment more than one person is handling enquiries, the free app stops being enough.
Will customers feel they are talking to a robot?
Only if it is written badly. We keep automation for the first response and the routine questions — timings, location, prices, catalogue — and hand over to a real person the moment the conversation needs one. In practice customers care far more that somebody answered quickly.
Does Meta charge separately for this?
Yes. Meta charges per conversation and the rate depends on the type of message. The amounts are small, but they are separate from our fee and billed by Meta. We work out the likely monthly cost with you before starting, so the first bill holds no surprises.
Other services
Ready to grow with WhatsApp automation?
Tell us your goal. Within two working days we will send you a simple, clear plan.
Start a project